UX/Service Designer
I'm known for catching what's been normalized into invisibility
UX/Service Designer
I'm known for catching what's been normalized into invisibility
UX/Service Designer
I'm known for catching what's been normalized into invisibility
UX/Service Designer
I'm known for catching what's been normalized into invisibility
UX/Service Designer
I'm known for catching what's been normalized into invisibility
UX/Service Designer
I'm known for catching what's been normalized into invisibility
5+ years, two countries, one practice.
5+ years, two countries, one practice.
5+ years, two countries, one practice.
Self Managed Chronic Care
Domain
Healthcare
Role
Service Designer
Fall 2025
Patients recovering from chronic illness alone face their highest-risk window in the first 30 days after discharge, with no supervision, no support, and a system that assumes someone else is watching. I designed a three-role care system: a human navigator, a volunteer network, and a companion device, to close that gap.
20%
Projected readmission reduction
$52.4B
Annual cost of the problem
Mayo Clinic: Automating Assessments
Domain
Healthcare
Role
Research Lead
Summer 2025
Assessing life-saving skills like CPR competency has no reliable, scalable method, so I directed a 22-person research team across 9 disciplines to translate that clinical gap into a design-ready framework for Mayo Clinic.
80%
Nurse time freed for patient care
50%
Real estate reduction
SCADpro X Mayo Clinic
Mayo Clinic: Automating Assessments
Domain
Healthcare
Role
Research Lead
Summer 2025
Assessing life-saving skills like CPR competency has no reliable, scalable method, so I directed a 22-person research team across 9 disciplines to translate that clinical gap into a design-ready framework for Mayo Clinic.
80
Nurse time freed for patient care
50%
Real estate reduction
Open Banking Made Understandable
Domain
Fintech · DPI
Role
Sr. UX Designer
Fall 2024
India's financial data-sharing infrastructure buried users in technical disclosures they couldn't parse, so I redesigned the consent journey into staged, bite-sized steps, cutting mid-journey drop-off from 40% to 5%.
40% → 5%
Mid-journey drop-off
5.5Cr+
Users on the platform
Open Banking made Understandable
Open Banking Made Understandable
Domain
Fintech · DPI
Role
Sr. UX Designer
Fall 2024
India's financial data-sharing infrastructure buried users in technical disclosures they couldn't parse, so I redesigned the consent journey into staged, bite-sized steps, cutting mid-journey drop-off from 40% to 5%.
40% → 5%
Mid-journey drop-off
5.5Cr+
Users on the platform
Self Managed Chronic Care
Domain
Healthcare
Role
Service Designer
Fall 2025
Patients recovering from chronic illness alone face their highest-risk window in the first 30 days after discharge, with no supervision, no support, and a system that assumes someone else is watching. I designed a three-role care system: a human navigator, a volunteer network, and a companion device, to close that gap.
20%
Projected readmission reduction
$52.4B
Annual cost of the problem
Mayo Clinic: Automating Assessments
Domain
Healthcare
Role
Research Lead
Summer 2025
Assessing life-saving skills like CPR competency has no reliable, scalable method, so I directed a 22-person research team across 9 disciplines to translate that clinical gap into a design-ready framework for Mayo Clinic.
80%
Nurse time freed for patient care
50%
Real estate reduction
SCADpro X Mayo Clinic
Mayo Clinic: Automating Assessments
Domain
Healthcare
Role
Research Lead
Summer 2025
Assessing life-saving skills like CPR competency has no reliable, scalable method, so I directed a 22-person research team across 9 disciplines to translate that clinical gap into a design-ready framework for Mayo Clinic.
80
Nurse time freed for patient care
50%
Real estate reduction
Open Banking Made Understandable
Domain
Fintech · DPI
Role
Sr. UX Designer
Fall 2024
India's financial data-sharing infrastructure buried users in technical disclosures they couldn't parse, so I redesigned the consent journey into staged, bite-sized steps, cutting mid-journey drop-off from 40% to 5%.
40% → 5%
Mid-journey drop-off
5.5Cr+
Users on the platform
Open Banking made Understandable
Open Banking Made Understandable
Domain
Fintech · DPI
Role
Sr. UX Designer
Fall 2024
India's financial data-sharing infrastructure buried users in technical disclosures they couldn't parse, so I redesigned the consent journey into staged, bite-sized steps, cutting mid-journey drop-off from 40% to 5%.
40% → 5%
Mid-journey drop-off
5.5Cr+
Users on the platform
Self Managed Chronic Care
Domain
Healthcare
Role
Service Designer
Fall 2025
Patients recovering from chronic illness alone face their highest-risk window in the first 30 days after discharge, with no supervision, no support, and a system that assumes someone else is watching. I designed a three-role care system: a human navigator, a volunteer network, and a companion device, to close that gap.
20%
Projected readmission reduction
$52.4B
Annual cost of the problem
Mayo Clinic: Automating Assessments
Domain
Healthcare
Role
Research Lead
Summer 2025
Assessing life-saving skills like CPR competency has no reliable, scalable method, so I directed a 22-person research team across 9 disciplines to translate that clinical gap into a design-ready framework for Mayo Clinic.
80%
Nurse time freed for patient care
50%
Real estate reduction
SCADpro X Mayo Clinic
Mayo Clinic: Automating Assessments
Domain
Healthcare
Role
Research Lead
Summer 2025
Assessing life-saving skills like CPR competency has no reliable, scalable method, so I directed a 22-person research team across 9 disciplines to translate that clinical gap into a design-ready framework for Mayo Clinic.
80
Nurse time freed for patient care
50%
Real estate reduction
Open Banking Made Understandable
Domain
Fintech · DPI
Role
Sr. UX Designer
Fall 2024
India's financial data-sharing infrastructure buried users in technical disclosures they couldn't parse, so I redesigned the consent journey into staged, bite-sized steps, cutting mid-journey drop-off from 40% to 5%.
40% → 5%
Mid-journey drop-off
5.5Cr+
Users on the platform
Open Banking made Understandable
Open Banking Made Understandable
Domain
Fintech · DPI
Role
Sr. UX Designer
Fall 2024
India's financial data-sharing infrastructure buried users in technical disclosures they couldn't parse, so I redesigned the consent journey into staged, bite-sized steps, cutting mid-journey drop-off from 40% to 5%.
40% → 5%
Mid-journey drop-off
5.5Cr+
Users on the platform
Self Managed Chronic Care
Domain
Healthcare
Role
Service Designer
Fall 2025
Patients recovering from chronic illness alone face their highest-risk window in the first 30 days after discharge, with no supervision, no support, and a system that assumes someone else is watching. I designed a three-role care system: a human navigator, a volunteer network, and a companion device, to close that gap.
20%
Projected readmission reduction
$52.4B
Annual cost of the problem
Self Managed Chronic Care: Adults 65+
Mayo Clinic: Automating Assessments
Domain
Healthcare
Role
Research Lead
Summer 2025
Assessing life-saving skills like CPR competency has no reliable, scalable method, so I directed a 22-person research team across 9 disciplines to translate that clinical gap into a design-ready framework for Mayo Clinic.
80
Nurse time freed for patient care
50%
Real estate reduction
SCADpro X Mayo Clinic
Open Banking Made Understandable
Domain
Fintech · DPI
Role
Sr. UX Designer
Fall 2024
India's financial data-sharing infrastructure buried users in technical disclosures they couldn't parse, so I redesigned the consent journey into staged, bite-sized steps, cutting mid-journey drop-off from 40% to 5%.
40% → 5%
Mid-journey drop-off
5.5Cr+
Users on the platform
Open Banking made Understandable
The kind that holds a room…
….where stories are lived and not just told.
The kind that sparks change…
one that makes it all seem effortless.
A story that reaches the global stage.
The kind that hold a room
Lived through their eyes
Going beyond words
Only looks effortless
The kind that reaches the Global Stage.
14:37
Monday, October 5
For the Record
I design for systems that can't afford to fail. I don't design surface fixes for problems no one's actually diagnosed.
I do
Service design for regulated, high-stakes systems, health, finance, public infrastructure
End-to-end work, research through pilot roadmap, not just wireframes
Systems-level thinking before screen-level decisions
I don't
Projects where the solution's already decided and I'm just there to execute it
"Make it pop" requests with no problem attached
Visual-only rebrands with no research behind them
14:37
Monday, October 5
For the Record
I design for systems that can't afford to fail. I don't design surface fixes for problems no one's actually diagnosed.
I do
Service design for regulated, high-stakes systems, health, finance, public infrastructure
End-to-end work, research through pilot roadmap, not just wireframes
Systems-level thinking before screen-level decisions
I don't
Projects where the solution's already decided and I'm just there to execute it
"Make it pop" requests with no problem attached
Visual-only rebrands with no research behind them
14:37
Monday, October 5
For the Record
I design for systems that can't afford to fail. I don't design surface fixes for problems no one's actually diagnosed.
I do
Service design for regulated, high-stakes systems, health, finance, public infrastructure
End-to-end work, research through pilot roadmap, not just wireframes
Systems-level thinking before screen-level decisions
I don't
Projects where the solution's already decided and I'm just there to execute it
"Make it pop" requests with no problem attached
Visual-only rebrands with no research behind them
What I offer
Design Recipe
Systems before screens
Research with people not about them
Prototype the service not just the product
Design for implementation
Systems before screens
Research with people not about them
Prototype the service not just the product
Design for implementation
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 460 795" xmlns="http://www.w3.org/2000/svg"><g d="M 0 713.5 L 0 54 L 206 121.5 L 206 794.5 Z M 205 121.5 L 205 794.5 L 457.5 713.5 L 459 51 Z M 205 121.5 L 0 54 L 235 0 L 459.5 51 Z" fill="transparent" height="794.5px" id="XySEFNkMD" width="459.5px"><path d="M 0 659.5 L 0 0 L 206 67.5 L 206 740.5 Z" fill="rgb(224, 206, 178)" height="740.5px" id="zzyPhKAoK" transform="translate(0 54)" width="206px"/><path d="M 0 70.5 L 0 743.5 L 252.5 662.5 L 254 0 Z" fill="rgb(192, 167, 121)" height="743.5px" id="OnBeZPSpH" transform="translate(205 51)" width="254px"/><path d="M 205 121.5 L 0 54 L 235 0 L 459.5 51 Z" fill="rgb(233, 220, 198)" height="121.5px" id="Ouct5ADDv" width="459.5px"/></g></svg>)
Testimonials
Don't take my word for it. Here's what others have to say.
Testimonials
Don't take my word for it. Here's what others have to say.
